Your Privacy. Our Priority.
This Privacy Policy explains how Algo Vision collects, uses, and protects your personal information. We are committed to transparency and compliance with GDPR, CCPA, and other privacy regulations.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
1.1 Information You Provide
- •Account Information: Name, email address, phone number, company name, and job title when you create an account
- •Payment Information: Credit card details, billing address, and payment history (processed securely through third-party payment processors)
- •Communications: Information you provide when you contact us, participate in surveys, or engage with our customer support
- •Business Data: Data you upload, analyze, or process through our platform
1.2 Automatically Collected Information
- •Usage Data: Information about how you interact with our services, including features used, pages viewed, and time spent
- •Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
- •Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
Provide, maintain, and improve our services
Account Management
Create and manage your account and subscriptions
Communications
Send you service updates, security alerts, and support messages
Personalization
Customize your experience and provide relevant content
Analytics
Analyze usage patterns to improve our platform
Security
Detect, prevent, and address fraud, security issues, and technical problems
Legal Compliance
Comply with legal obligations and enforce our terms
Marketing
Send promotional content (with your consent, where required)
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We engage trusted third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers have access to your information only to perform specific tasks and are obligated to maintain confidentiality.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and inform you of choices you may have.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Algo Vision, our users, or the public.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- •Encryption: Data in transit is protected using TLS 1.3 encryption. Data at rest is encrypted using AES-256 encryption
- •Access Controls: Role-based access controls and multi-factor authentication to limit access to personal data
- •Security Monitoring: 24/7 monitoring for suspicious activity and potential security threats
- •Regular Audits: Regular security assessments, penetration testing, and third-party audits
- •Incident Response: Comprehensive incident response plan to address any security breaches promptly
- •Employee Training: Regular security training for all employees handling personal data
Important: While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
GDPR Rights (European Union)
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information (right to be forgotten)
Right to Restrict Processing
Request limitation on how we use your personal information
Right to Data Portability
Request a machine-readable copy of your data to transfer to another service
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
CCPA Rights (California)
Right to Know
Request disclosure of the categories and specific pieces of personal information we collect
Right to Delete
Request deletion of personal information we have collected
Right to Opt-Out
Opt-out of the sale of personal information (Note: We do not sell personal information)
Right to Non-Discrimination
Exercise your privacy rights without discrimination
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests).
We may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data
Retained for the duration of your account plus 90 days after account closure
Transaction Records
Retained for 7 years to comply with financial regulations
Usage Logs
Retained for 12 months for security and analytics purposes
Marketing Data
Retained until you opt-out or withdraw consent
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion procedures.
7. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
Our Commitment to International Data Protection
- •We use Standard Contractual Clauses (SCCs) approved by the European Commission for transfers outside the EEA
- •We ensure all international transfers comply with applicable data protection laws
- •We conduct Transfer Impact Assessments to ensure adequate protection
- •All third-party processors are contractually bound to provide equivalent data protection
By using our services, you consent to the transfer of your information to the United States and other countries where we operate. If you are located in the EEA, UK, or Switzerland, we provide appropriate safeguards for these transfers.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You of Changes
- •Material Changes: We will notify you via email and display a prominent notice on our website at least 30 days before the changes take effect
- •Minor Changes: We will update the "Last Updated" date at the top of this policy
- •Continued Use: Your continued use of our services after changes take effect constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Get in Touch
Data Protection Officer
[email protected]Mailing Address
Algo Vision, Inc.
Privacy Department
1234 Innovation Drive
San Francisco, CA 94105
United States
Response Time
We aim to respond to all privacy inquiries within 48 hours during business days.
EU Representatives: If you are located in the European Union and wish to exercise your rights or raise concerns, you may also contact our EU representative at [email protected] or lodge a complaint with your local data protection authority.
Additional Information
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
Cookies and Tracking
For detailed information about how we use cookies and similar tracking technologies, please refer to our Cookie Policy. You can control cookies through your browser settings and opt-out of certain tracking through our preference center.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our services currently do not respond to DNT signals, as there is no industry standard for how to interpret these signals. We will update this policy if we adopt a DNT standard in the future.
Questions About Your Privacy?
We're here to help. Contact our privacy team for any questions or concerns about how we handle your data.
Contact Privacy Team